Privacy policy

Data controller

Personal data collected through the adoptya.com website and the Adoptya app is processed by ADOPTYA, a French SAS with a share capital of €1,000, whose registered office is at 101 Rue de la Fabrique, 68530 Buhl, France, registered with the Colmar Trade and Companies Register under number 108 731 027.

For any question about your data, you can write to us at contact@adoptya.com.

Data we collect

We only collect the data needed to run the service, in particular the information you provide when creating your account and using the app (first name, last name, email address, phone number, profile information and conversations with shelters and associations).

When you browse the website, technical and audience measurement data may also be collected (see the "Cookies and audience measurement" section).

How we use your data

Your data is used to create and manage your account, connect you with shelters and associations, ensure proper follow-up of adoptions and animals, and improve our services.

Data sharing

ADOPTYA does not sell your data and does not share it with any third party for commercial purposes.

To ensure proper follow-up of the animals, pet parents' phone numbers are visible to and can be viewed by the animal shelters and associations they are in contact with on the app.

Storage and security

Your data is stored encrypted in our database. We implement appropriate technical and organizational measures to protect it against unauthorized access, loss or alteration.

Retention period

Your data is kept for as long as your account is active, or until you ask for it to be deleted.

Deleting your data

You can delete your account and your data at any time from the app (Settings > Delete my account) or by writing to contact@adoptya.com. The procedure and the details of the data deleted are described on the adoptya.com/delete-account page.

Your rights

Under the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the right to access, rectify, erase, restrict, object to and port your data.

To exercise these rights, write to contact@adoptya.com. You may also lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).

Cookies and audience measurement

The website uses audience measurement tools (Google Analytics, Google Tag Manager and Vercel Analytics) to understand how it is used and improve it. Cookies that are not strictly necessary are only set with your consent, which you can change at any time from the "Cookie settings" page.

Changes to this policy

This privacy policy may be updated. The date of the last update is shown at the top of this page.